PRIVACY POLICY

Effective Date: 28.06.2025

At Simply Venetian, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Simply Venetian is a UK-based company providing specialist Venetian plastering services. This policy applies to our website visitors and clients.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Full name

  • Email address

  • Phone number

  • Project/location details

  • IP address and usage data (via cookies or analytics tools)

We collect this data when you:

  • Fill out a contact form

  • Call or email us

  • Interact with our website (cookies)

3. Lawful Basis for Processing

Under GDPR, we process your data under one or more of the following lawful bases:

  • Consent – when you opt-in to receive communications

  • Contract – to respond to inquiries or provide quotes

  • Legitimate interest – to improve our services or understand user behavior (e.g., Google Analytics)

4. How We Use Your Data

We use your personal information to:

  • Respond to inquiries and provide services

  • Send service-related updates or quotes

  • Improve website functionality through analytics

  • Comply with legal or regulatory obligations

5. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: simplyvenetianuk@gmail.com

6. Data Security

We take data security seriously. Our site uses SSL encryption and secure platforms to safeguard your personal information.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above, or to meet legal and tax obligations.

8. Cookies and Tracking

Our website uses cookies to enhance your experience and collect anonymous analytics data.

Types of Cookies We Use:

  • Essential: Required for website functionality

  • Analytics: Helps us understand how users interact with our site